Privacy Policy

Glow By Anastasia

Effective Date: 10/10/2023

At Glow By Anastasia, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we collect from our clients who use our website and services in compliance with the United Kingdom's data protection laws.

1. Information We Collect

We collect and store the following types of information from our clients:

1.1 Personal Information:

Full Name

Email Address

Phone Number

Mailing Address (if applicable)

Date of Birth (if provided)

Medical History and Records (if provided)

Payment Information (e.g., credit card number, billing address)

2. Use of Personal Information

We use your personal information for the following purposes:

2.1 Appointment Scheduling:

We collect and use your personal information to schedule appointments, send appointment reminders, and communicate with you about your treatments.

2.2 Payment Processing:

Your payment information is used for billing purposes and to process payments for our medical-grade treatments.

2.3 Communication:

We may contact you via email, phone, or mail to provide you with important information about your appointments, services, and promotional materials, including newsletters. You can opt out of promotional emails at any time.

2.4 Medical Records:

We may collect and store your medical history and records to ensure safe and effective medical-grade treatments.

3. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers:

We may disclose personal information to trusted third-party service providers who assist us in delivering our services, such as payment processors, appointment scheduling software, and email service providers.

3.2 Legal Obligations:

We may share your information to comply with legal obligations, such as responding to a subpoena, court order, or government request.

3.3 Business Transfers:

If our business is acquired or merged with another company, your personal information may be transferred as part of the transaction.

4. Cookies and Analytics

Our website uses cookies and similar tracking technologies to improve the user experience and collect non-personal information about your interactions with the website. These technologies may collect data such as your IP address, browser type, and pages visited. We use this information for analytics and to enhance the website's functionality.

5. Your Rights

Under UK data protection laws, you have the following rights regarding your personal information:

5.1 Access:

You can request access to the personal information we have about you.

5.2 Correction:

You can request corrections to your personal information if it is inaccurate or incomplete.

5.3 Deletion:

You can request the deletion of your personal information, subject to legal and business constraints.

5.4 Opt-Out:

You can opt out of promotional communications at any time.

6. Security

We take reasonable and appropriate measures to protect your personal information from unauthorised access and disclosure. This includes implementing security safeguards, regularly updating our security protocols, and training our staff on privacy and security best practices.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any significant changes through our website.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Email: [email protected]

By using our website and services, you consent to the practices described in this Privacy Policy.